Here are the most frequently mentioned Q&As about the Temperature Reading Kiosk. If you need further support or detailed information, please contact InHand support team at support@inhandnetworks.com.

Network

How does it connect to the Internet?

It actually connects to the cellular via Wi-Fi, because Ethernet drops and large facilities are more expensive.

Security

How about people privacy?

The data is only collected and held locally on the device, and it's cycled out as first in first out.

Compliance

Is InMetrics K16 FDA compliant?

No, it's not a medical device, just for access control.

Functions

What does InMetrics K16 compose?

It has 3 parts and supported by Optional Cloud Services. On the top of the devide it is attached an Advanced Infrared Camera which is the critical part of all. InPad101S 10.1" Tablet PC is the big tablet screen seated at the pedestal. It is widely used for Inhand smart vending solutions. And it includes InMetrics UI Software, which is Android based, full API avaliable.

Where are the parts from?

Some from china, there will be no secure concern issues of any component with our system.

What is industry leading high resolution 160X120 and 50 Hz frame?

It means it i s able to sample more data, more quickly and more accurate than 32x32.

How does it work?

It is able to samples at 50 times in 1 second and offers instant reading and can scans mutiple people at a time in moving traffic.

What does it mean "Automatic calibration"?

It is patented AI technology with no special background and backdrop, it doesn't need IT staff.

How does walk by mode work if the specs state must be 2.5 to 5 feet and we know the thermal readings get worse the further away the person is?

It will be someone walking through a doorway/ turnstile, you will mark a little place on the floor where someone would walk to. They should see an X on the floor and walk near that or maybe there would be a corridor for them to walk. That’s marked out with tape on the floor or something along those lines.

What about the body temp. versus skin temp.?

Skin temp is called the epidermis temp, it is generally between 91-95℉. And the body temp is the temp in the body, it is in the range 97-99.5℉, which is caculated by the tested skin temp. We usually use the body temp to show if human get a fever.

Is individual mode more accurate than group mode due to body temperature vs skin temp?

No, they are same in accuracy for testing. They are just suitable for different occasions when put into use.The individual mode is suitable for passers in a queue with a slow pace , and it will dock facial recognition in the next version; The group mode is suitable for a rapid pace occasion without disturbings.

How to suggest clients to deal with temperature variations?

People can actually have a standard body temperature range from 97.0 to 99.5. It’s an individual variance.

Does it come with mutiple languages?

Yes, it can be translated into other languages

Operation

What is the range of tempreature out of the box?

It works in the range of 15℉-122℉, it can test the tempareture range of 68℉-113℉.

What is the margin of error?

The official margin of error is +/-0.5 degrees of ℉.

Support & Purchase

How to get techinical support?

We will offer support on 9am to 5pm EST. And we provide further support case by case.

Do you have distributors?

Yes, it would get pricing from our distributors.

Is there a minimum order?

Yes, it’s one piece.

How much maintenance do these need overtime?

It is free.

Customization

Can it be used for employee to check in on time cards or for time cards purposes?

It is not supportive for check in card purpose based on facial recognition now,we will support in the future and it will be launched in the market soon.

Will you be collaborating with any software provider?

Potentially it will.

Can it be expandable for more purpose?

Yes, absolutely it is fully expandable and customizable.