Tech Support
At InHand Networks, it is always our top priority to keep tracking, identifying and proactively addressing ever-evolving cybersecurity threats. We are committed to continued technological innovation and product development to ensure the security of management systems, IT infrastructure and connected devices.
We must all play a role to address threats. Our dedicated cybersecurity team working with our local branch professionals is available to address customer concerns or immediate threats to system security. We also appreciate the contribution made by our users, customers and professional third-party agencies in helping improve the security of our products and systems.
Product Security Advisories
| Title/Security Advisory ID | Affected Product | Overview | Mitigation | Initial Publication Date | Last Updated |
InRouter615-S | IR615-S | Vulnerability impacting IR615-S version 2.3.0.r5542 and prior | Download latest firmware here | March 14, 2023 | March 14, 2023 |
InRouter615-S | IR615-S | Vulnerability impacting IR615-S versions prior to 2.3.0.r5542 | Download latest firmware here | January 13, 2023 | January 13, 2023 |
| InRouter302 | IR302 | Vulnerability impacting IR302 versions prior to 3.5.56 | Download latest firmware here | January 13, 2023 | January 13, 2023 |
| InRouter302 | IR302 | Vulnerability impacting IR302 versions prior to 3.5.45 | Download latest firmware here | October 25, 2022 | October 25, 2022 |
InRouter302 | IR302 | Vulnerability impacting IR302 versions prior to 3.5.37 | Download latest firmware here | May 10, 2022 | May 10, 2022 |
| InRouter615-S | IR615-S | Vulnerability impacting IR615-S versions prior to 2.3.0.r5484 | Download latest firmware here | November 2, 2021 | November 2, 2021 |
Report a Vulnerability
If you have information about a security issue or vulnerability with an InHand Networks branded product or technology, please send an e-mail to productsecurity@inhandnetworks.com. Encrypt sensitive information using our PGP public key.
Please provide as much information as possible, including:
· The products and versions affected
· Detailed description of the vulnerability
· Information on known exploits
A member of the InHand Networks Product Security Team will review your e-mail and contact you to collaborate on resolving the issue.
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